The Crewe Arms Hotel

On the outskirts of Newcastle-under-Lyme, The Crewe Arms at Madeley Heath is a little way from all major routes and it can be busy trying to reach the M6 of a morning rush hour but there is ample onsite parking and the accommodation was very comfortable with ample toiletries, tea and coffee-making facilities. The breakfast was excellent and freshly prepared with a good choice with plenty to drink. The staff were very pleasant and accommodating and I would certainly revisit

As always, it was great staying at Crewe Arms. I have stayed here a number of times because of work. It was always a very pleasant and welcoming place to return to at the end of the day and the staff and breakfast are fantastic. Thank you! I will not need to stay in the area any more as I am now retired but I would not hesitate to recommend this place to anyone looking for somewhere to stay around here.

Wow this place is a little gem. The staff were so friendly and welcoming and the rooms themselves were excellent. The pub was vibrant with a great singer playing but you couldn’t hear a thing once you were in the room. The food was excellent quality and good value. Great choices for breakfast. Very impressed by the amount of products and tea, coffee etc in the room plus the room had a fridge, which is always a bonus. Really warm and comfortable, would definitely recommend.

Wasn't sure when we first arrived that we had made the right choice, rooms and bar area were cold ,room heating was off but a little turn of the heater controls and the room warmed up very quickly, likewise the bathroom towel rail but overall in what was a a comfortable stay I would rate that as a minor thing. After the warm up the room was very comfortable. The real bonus in staying here is the excellent evening meal we enjoyed, my partner has coeliac disease so always a little concern when dining somewhere new but this was no problem and the gluten free meal was first class as was mine. Friendly bar to enjoy a meal and drink. The staff were very helpful and friendly. This was a journey break in our drive from Scotland to East Sussex and we left next morning for the final leg of the drive well rested and well fed after a lovely full English.

Amazing friendly staff. I was well looked after upon arrival. The evening meal of hunters chicken was excellent and more than enough for a hungry traveller. The room very large and quiet and included the usual repertoire of kettle, drinks and complimentary biscuits. The room fridge and bottled water was a bonus. The traditional decor may appear dated, but it is in keeping with the old skool building. Breakfast was also great.